Software audits by Oracle, SAP, Microsoft, IBM, and other major vendors are designed to maximise the vendor's commercial outcome — not to accurately measure compliance. This handbook, written by former vendor audit team executives who now work exclusively for buyers, explains how software audits are conducted, where vendor measurement methodologies are routinely challenged, and how to resolve audits at commercially rational outcomes.
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"Oracle issued us an audit notice for $14.2M. After working through the process in this handbook and engaging specialist advisers, we resolved the audit at $3.1M — saving $11.1M. Th…"
— CIO, Global Energy Group
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